This article provides the prerequisites and instructions to create a helpdesk ticket to correct a Multiple or Single Award IDV value.

1. Multiple to Single Conversion
   
   
   1. Identify all agencies that have placed orders against the IDV
   2. Inform agency administrators of each agency that “Fair Opportunity/Limited Sources” will be updated to blank
   3. Obtain approval from each of the Order agency administrators for the change
   4. Submit a ticket to the www.FSD.gov Help Desk
   5. FPDS will perform a data management fix to convert the IDV from Multiple to Single Award. Once the fix is executed the following associated Order information will be provided.
      • Summary counts by agency
      • Department Name (ID)
      • Contracting Agency Name (ID)
      • PIID details
        • Agency
        • PIID
        • Modification Number
        • Transaction Number
        • IDV PIID
        • IDV Agency
        • IDV Modification Number
      • Date Signed
      • Dollar Amounts
   6. Agency administrators should ensure that Competition information is accurate on any associated Delivery Orders.

1. Single to Multiple Conversion
   
   
   1. Identify all agencies that have placed orders against the IDV
   2. Inform agency administrators of each agency that the following data elements will be updated to blank on orders referencing the IDV and they are in charge of getting the data updated after the data fix.
      
      • Local Area Set-Aside
      • Number of offers received
      • Recovered Material Clauses
      • Statutory Exception to Fair Opportunity
   3. Obtain approval from each of the Order agency administrators for the change
   4. Submit a ticket to the www.FSD.gov Help Desk
   5. FPDS will perform a data management fix to convert the IDV from Single to Multiple Award. Once the fix is executed the following associated Order information will be provided
      • Summary counts by agency
      • Department Name (ID)
      • Contracting Agency Name (ID)
      • PIID details
        • Agency
        • PIID
        • Modification Number
        • Transaction Number
        • IDV PIID
        • IDV Agency
        • IDV Modification Number
      • Date Signed
      • Dollar Amounts
   6. Agency administrators should ensure that Competition information is accurate on any associated Delivery Orders.